Privacy Policy
At mysite-name, we are committed to protecting your personal information while you use our photography services across England. This policy explains how we collect, use, and safeguard your data in compliance with UK GDPR and the Data Protection Act 2018.
1. Information We Collect
We collect information necessary to provide our photography services, including your name, contact details, session preferences, location information, image specifications, and payment information. This helps us deliver personalised photography services and manage sessions effectively.
We collect technical data through our website analytics to improve user experience. This information is anonymised where possible and not linked to your personal identity without explicit consent.
2. How We Use Your Information
Your data enables us to deliver quality photography services and includes:
- Processing photography session bookings and enquiries
- Managing session scheduling and location coordination
- Coordinating photography equipment and assistant requirements
- Processing payments and managing billing
- Communicating session details and delivery timelines
- Providing digital galleries and print services
We handle your information responsibly, using it solely for your photography service requirements and essential business operations.
3. Client Information and Session Records
Your session details, including photography preferences, location choices, special requests, and delivery specifications are stored securely and treated as confidential. We maintain these records to ensure service consistency and client preference tracking.
Client records are accessed only by our photography team and are stored on secure systems with restricted access. We maintain session records for 3 years to facilitate future sessions and client service, after which they are securely archived.
4. Photographic Images and Digital Assets
Your photographs are stored securely and treated with confidentiality. We implement appropriate security measures to protect your images during storage, editing, and delivery processes. Images are stored on encrypted systems with access limited to essential editing staff.
We retain client images for 2 years to allow for additional orders and backups, after which they are securely archived or deleted upon client request.
5. Data Security Measures
We implement industry-standard security protocols to protect your personal information and photographic assets. All client data and image files are stored on encrypted systems with access limited to authorised team members.
Our photography team follows strict confidentiality agreements regarding client information and session details, ensuring your privacy and image security.
6. Session Planning and Preferences
We store your session preferences, location details, and specific requirements to ensure photography services are delivered as agreed. This includes keeping records of agreed styles, timing preferences, and any special considerations discussed.
Session information is maintained as part of our service quality process and is accessed only by the photography team working on your session.
7. Legal Basis for Processing
By using our photography services, you consent to us processing your information as outlined in this policy. This includes processing necessary for session delivery, image editing, client communication, and business administration.
8. Third-Party Data Sharing
We may share your information with trusted third parties only when necessary to deliver our services, such as printing laboratories for physical products, album manufacturers, assistant photographers for larger sessions, and payment processors for transaction handling.
All third-party providers are bound by strict data protection agreements compliant with UK GDPR requirements. We never share your images or personal information without your explicit consent.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access personal information we hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request transfer of your data to another provider
To exercise these rights, contact us at: [email protected]. We respond to all valid requests within 30 days.
10. Data Retention Period
We retain your personal and session data for as long as necessary to fulfil our services and legal obligations. Session records are typically maintained for 3 years after your last session to allow for client service continuity, unless you request earlier deletion.
Financial records are retained for 7 years for accounting and tax compliance purposes. Client images are retained for 2 years for backup and reorder purposes.
11. Policy Updates
We may update this privacy policy periodically to reflect changes in our services or legal requirements. The current version will always be available on our website, and we will notify you of significant changes that affect how we process your data.
Last updated: October 2025